Friday, June 23, 2017

Getting Started on the HC Portal

Welcome to the HC Portal. Here you can share with over 30,000 and growing peers.

Let’s walk you through the things you’ll want to do to get started:


1. Register for the HC Portal


Registration is fast and confirms your identity via your email address. Use your new login for all the available communities on the Portal. There are over 70 and counting.

TIP: Make sure to check your Junk Mail/SPAM folder. We promise you'll want to read it.

For step by step instructions see the Register for the HC Portal FAQ (opens in new window)

2. Join a Community


Now that you’re a member you can visit the Available Communities page and see a breakdown of all the communities in their different groupings, read their description and join the ones that fit your focus. Once approved for a community you’ll have access to all their content.

For step by step instructions, see the Join a Community FAQ which also has a video!

3. Join a Listserv


Many of the communities have one or more Listservs. Visit each communities listserv page to subscribe/unsubscribe or manage all your listserv settings at the listserv management site.

For step-by-step instructions, see the Joining a Listserv FAQ (opens in new window)

Help! I’m stuck!


Don’t fret. Here are a few links to FAQs to common issues when getting started:

Reset your Password | Changing your Username 

TIP: Check out any of the many FAQs on the menu on your left for additional items.

Help! I’m still stuck!!


Still stuck? Have a more specific issue and you just need to talk? Submit a helpdesk ticket below. Our national helpdesk support team will get back to you in a timely manner and provide all the assistance you need!

TIP: You can always email support directly: